EVH recently added GapOnly to make the insurance claim process quicker and more efficient. If your pet is insured and that company is onboard withGapOnly payment is only required for the difference between eligible clain benefit and the veterinary bill.
We have noticed that GapOnly® means a better claims experience for vets and pet parents alike with less paperwork. The ability to have on-the-spot processing and less up front expense has been of great help for pet owners. It also helps pet parents focus on the health of their pet and have less worry about submitting the insurancs claim manually.
GapOnly® is powered by PetSure who manages the pet insurance propositions for more than 20 brands. The list changes frequently. Major brands such as: Everyday Insurance from Woolworths, RSPCA, PetBarn, Medibank, Bupa and HCF are currently listed.
The cost of living challenges has made pet care increasingly difficult for many owners. Our hope is that GapOnly will help with managing the budget when an emergency occurs. Knowing only the gap needs paid, reduces the financical strain. Our hope is to make the pet insurance process easier to manage.
What we know:
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Gap Only reduces Upfront Costs:
Pet owners only pay the “gap,” the amount not covered by their insurance, making hospital visits more manageable financially, especially for unexpected illnesses or emergencies.
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Claims are processed quicker:
Claims are processed at the emergency hospital, eliminating the waiting period associated with traditional claims.
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Simplified Claims Process:
Less paperwork and a streamlined system make claiming easier and more efficient, letting owners focus on their pet’s well-being.
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Improved Budgeting:
Knowing they’ll only pay the gap reduces financial stress and allows for better budgeting for pet healthcare expenses.
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Less Stress:The instant payment system and streamlined claims process alleviate financial pressure and allow pet parents to focus on their pet’s health.
Previously, pet insurance needed the total amount to be paid at the emergency hospital. This was often ardous and limiting. Additionally, the process to claim back through insurance often took weeks to be completed.
The list of insurance providers are in this link. https://gaponly.com.au/gaponly-insurance-partners/ This is a positive step for our model of care and one which the hospital hopes continues to assist pet owners.
We understand pet insurance costs can be challenging. Should you need financial assistance the hospital offers VetPay and ZIP for veterinary services. More information is at: https://emergencyvethospital.com.au/vet-payment-plans/


