Payment Plans

Payment Plans

The hospital understands that pet emergencies often happen at the most difficult time and sometimes involves significant financial outlay. To assist, the emergency vet hospital accepts payment from two independent financial companies – Zip Pay and Vet Pay.  Both offer approved customers financial payment plan arrangements for veterinary services. Each have their own separate criteria but offer a payment structure that often suits various budgets. More information on each is below.

Zip Pay and Zip Money are financial payment solutions provided by a company called Zip Co. They offer approved customers the ability to pay for veterinary services over time. Customers are provided between $1,000 – $30,000 through a shopping account and credit line. The amount purchased are paid off in regular installments.

Zip Pay requires a minimum payment amount to be made towards the balance each month. Monthly service fees. After the fee-free period, if you don’t pay your balance in full, you’ll be charged a flat $6 service fee on the first of every month that you have an outstanding balance

To be eligible to apply for Zip Pay the criteria includes:

  • Be an Australian citizen or permanent resident
  • Adult –  18 years of age and able to enter into a legally binding contract
  • Able to provide a valid and verifiable mobile phone number and email address
  • Have an Australian bank account or credit card
  • Have basic information about yourself as well as bank account or credit card details

To sign up, you go to the Zip website, or create an account using your Facebook or PayPal account information. Once you’ve signed up with your basic information, you’ll be given approval within seconds, after which you can immediately begin buying with Zip Pay.

VetPay is a financial payment plan that enables payment over time for your pets treatment. Once approved,  customers organise an initial deposit which is paid to the hospital. Once that is organised, fortnightly repayments are taken from your nominated bank account. VetPay do charge annual fees and apply an interest rate which are included into the scheduled fortnightly repayments

VetPay is a financial payment plan that lets you pay for your pets treatment over time. The set up up for approved customers includes an initial deposit and then direct debt fortnightly repayments from your nominated bank account. VetPay charge you an annual fee and apply an interest rate. These fees and charges are included into the scheduled fortnightly repayments

There are fees and charges including an annual fee of $49 and an interest rate (APR 18.4%) which are included into the fortnightly repayment. There is also a requirement to pay the vet hospital 10% of the total invoice upfront.

To apply for VetPay the criteria includes:

  • Ensuring you are the primary pet owner
  • Adult – 18 years old or over
  • Credit requirement satisfaction
  • Have a good credit history
  • Being an Australian citizen or permanent resident

During the application process information about yourself will be required and can include:

  • Show some identification; drivers licence, Photo ID card, Medicare card, passport, Australian birth certificate or council rates
  • Personal details such as name, date of birth, address and mobile number
  • Information about your employer
  • Income statements
  • Show your monthly expenses, such as your rent, loan repayments and other liabilities

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