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COVID UPDATE

COVID UPDATE

With the recent COVID – 19 developments the hospital asks that everyone wear a mask whilst in the hospital and that one person goes in with their pet to the consultation rooms. This is not something we take lightly.  By having these measures, our hope is to be able to continue to provide care for your pets as restrictions ease and variants spread in the community.

MASK WEARING

By wearing our masks we hope to reduce COVID transmissability so we can continue to provide care whilst looking after the health of everyone involved. As always, our priority is to provide veterinary care when its most needed. We hope that this step, although not entirely foolproof, will enable us to carry on with our service.

CONTACTLESS CONSULTS

If you dont want to wear a mask the hospital can organise for a car park consultation for you and your pet. We ask that you ring prior to coming down because as the pandemic unfold our day to day procedures will understandably be evolving.

INCREASED WAIT TIMES

Unfortunately, this measure and the impact of COVID – 19 will result in increased wait times and likely, more additional procedures. For this we are deeply apologetic. Whilst some people lash out in frustration, the majority of you are understanding and for that we are grateful. Having never experienced a pandemic before, we are heartened by our local community and sense togetherness.

IF YOU ARE CURRENTLY EXPERIENCING COVID or: 

  • Know or suspect you have COVID-19
  • Are showing symptoms of COVID-19 (cough, fever, shortness of breath)
  • Currently undergoing quarantine or subject to an isolation order by a public health authority
  • Have visited any officially declared COVID exposure site, region, or hot-spot
  • Been in close personal contact with a confirmed or suspected COVID-19 case
  • Returned from travelling overseas within the last 14 days

Your pet will still recieve care BUT  organise a responsible person with whom you have not had close personal contact to bring your pet down. We will still ensure you can be involved over the phone and make decisions regarding their treatment. Please do not take the risk of infecting others and impacting their health.

CURRENT OPEN HOURS

Open 24/7

WEEK DAYS: open 24 hours
WEEKENDS: open 24 hours
PUBLIC HOLIDAYS: open 24 hours

EXTENDED WAIT TIMES

The unfolding pandemic will have an increased impact on our ability to answer phones, emails, inquires and provide veterinary care. Timeframes for response will undoubtedly increase and in the worst case scenario we will be closed until we can recommence work

COVID UPDATES

This page will be updated as regularly as possible or as our circumstances change; please check back here or on our social media pages for new updates. Should you require assistance or clarification, contact us via our contact page, email or telephone.

Emergency Vet Hospital Wangara External

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